Terms and Conditions

1. Introductory provisions

These terms and conditions govern the rights and obligations between the company and the customer. Springbed s.r.o., with headquarters Nový Svět 85/19, 118 00 Prague 1, Czech Republic, ID: 07729235, TIN: CZ07729235, registered in the Commercial Register kept at the Municipal Court in Prague, file number C 306507, (hereinafter referred to as the „Seller“), and the buyers during the sale of goods through the online store available at the address springbedoutlet.cz (hereinafter referred to as the „E-shop“).

2. Order and conclusion of the purchase contract

2.1. The buyer places the order through the E-shop by filling out the order form and confirming the order.
2.2. By submitting the order, the buyer confirms that he has read and agrees to these terms and conditions of sale.
2.3. The purchase contract is concluded at the moment of confirmation of the order by the Seller via email.

3. Payment terms

3.1. Prices listed on the E-shop are without VAT and are valid at the time of placing the order.
3.2. The buyer can pay the purchase price in the following ways:

• By bank transfer to the Seller's account. The buyer will receive payment details by e-mail after the order is confirmed.

3.3. The goods will be shipped only after payment has been received in the Seller's account.

4. Transportation and delivery of goods

4.1. The Seller offers two delivery options: standard delivery upon payment of the order to the Seller's account.
4.2. The shipping costs are determined according to the current prices listed in the E-shop at the time of ordering.
4.3. The delivery date depends on the chosen type of transport and destination, and the Seller informs the Buyer about the estimated delivery date.

5. Withdrawal from the contract and complaints

5.1. The buyer has the right to withdraw from the contract within 14 days of receiving the goods, without giving any reason.
5.2. In the event of withdrawal from the contract, the buyer bears the costs of returning the goods.
5.3. The seller is obliged to return the purchase price no later than 14 days after receiving the returned goods.
5.4. Complaints are governed by applicable legal regulations. The buyer has the right to complain about goods that are defective or do not correspond to the description.

6. Protection of personal data

6.1. The Seller collects the Buyer's personal data solely for the purpose of fulfilling the order and fulfilling its legal obligations.
6.2. The Buyer's personal data are not provided to third parties except for entities involved in the delivery of goods.

7. Final provisions

7.1. All legal relations arising between the Seller and the Buyer are governed by the legal system of the Czech Republic.

7.2. Any disputes arising from or in connection with the purchase agreement will be resolved by the courts of the Czech Republic having jurisdiction over the matter. If the Buyer is an entrepreneur, the parties agree on the local jurisdiction of the relevant court in Prague based on the Seller’s location.

7.3. The Seller reserves the right to change these terms and conditions.

7.4. These terms and conditions are valid and effective as of 1.1.2026.